Meet the agency: Nannies Inc

This month meet Emma, London nanny consultant at Nannies Inc, one of the biggest London agencies placing nannies in London, throughout the UK and internationally.

How long has your agency been established?

Nannies Incorporated has been established since 1989 and we are very proud that 26 years later we are the trusted nanny agency in London and worldwide. Many of our clients, maternity nurses and nannies have been loyal to us and keep using our services over and over again. We pride ourselves on our caring relationships with candidates and clients and are always on the lookout for new experienced candidates.

Continue reading “Meet the agency: Nannies Inc”

Questions Nannies Should Ask Parents

Interviews can always be daunting! When nannies are preparing for an interview, the first thing they do is practise their answers. By now, they will be used to the crucial questions they will be asked. E.g.  “Why did you choose nannying as a career?” Or “What are your views on childcare.”

What nannies also need to consider is what they’re going to ask when the parent asks that on-the-spot question “Do you have any questions?” Of course a polite answer is to say that they have been very thorough and given all the details you need. Remember that this is a two way process… this is much about the nanny as it is about the family.

A good nanny interview tip would be to show interest in the position & ask well thought-out questions, it will give the opportunity to find out more about the family & their expectations….

Nannies Inc., a premium London nanny agency, recently placed an Ofsted registered, qualified nanny and the mother commented on not only was she polite and gave a good impression, but she was prepared. I asked the nanny to share some tips on how she prepared and she said she took a list of questions with her.
Some of these included:

  • Ask about the family’ routine – what they like doing, their interests, what activities the children enjoy, how they want the day to be structured.

 

  • Ask about expected duties e.g. babysitting, housework etc. This will give the nanny the opportunity to know what is expected of them and whether this is in line with their expectations.

 

  • What method of disciplining do the parents use?

 

  • Are there any house rules the nanny needs to know of – e.g. special diets, religious beliefs, no shoes etc.

 

  • Don’t be afraid to ask about working hours, holiday and the dreaded question about salary. There is no point in being shy about these things, it is best to be upfront.

 

  • Ask to see the home, look at the playroom or especially if the nanny is live-in, ask to see the accommodation & what is provided.

 

The nanny said that she also closed the interview by showing she was interested and asked when the decision would be made and expressed her interest. She also recommended following up with a text or emailing a few hours later to thank the parents for their time.

Now, with these interview tips in mind, it’s time for you to go get that dream job! Good luck!

 

This guest post was written for http://www.nannyjob.co.uk by a Recruitment Consultant at Nannies Incorporated. To find out more about or to view their nanny positions, visit their website here.

 

Creating a portfolio

More and more nannies are taking a portfolio with them to interviews, to present their qualifications and other paperwork and demonstrate their style of childcare to prospective employers. A good portfolio is well-organised, neat and relevant. A battered file stuffed with tatty pieces of paper won’t impress anyone – in fact it will probably do more harm than good – so you need to pay attention to what you choose and where you put it.

 

First impressions really count. Whether it’s a funky scrapbook or a sleek leather wallet the outside of your portfolio sets up expectations for what parents will find inside. You should present a coherent and authentic image, so if you are a creative person show that your personality carries over to your work with children. Everyone can put things in a folder, making yours different, even if it’s choosing blue leather rather than black, will make you memorable.

 

Parents will expect to see your qualifications ordered logically. You can order them chronologically or by area (general childcare, maternity specific, Montessori etc). You don’t need to present all of your First Aid certificates, just the most recent will do. It can really help parents to create a quick overview of what your course involved and what you learnt alongside the certificate. Many certificates don’t give any more information than the date and title of the course so giving additional detail will help prospective employers see how the study you have done makes you a better nanny.

 

Some nannies like to include sample menu plans or weekly activities for different ages. These can help parents see what they can expect if they employ you, especially for first time employers who may not really know what a nanny does on a day to day basis. By including a typical menu you can demonstrate your cooking skills and your understanding of nutrition. If you like to present food in new and interesting way then jazz up your menu with some photos (and if you don’t have any ideas hop over to our pinterest board to see what we like in the kitchen). Showing what you might do in a typical week also shows your understanding of appropriate activities for various ages and stages, and gives parents an idea of whether you’re a nanny who likes to get out and about to classes and on playdates, or one who likes crafting, or one who’s at the beach or in the forest in all weathers. Throughout your portfolio you can include photos of activities you’ve done with past charges to bring your experience to life. Do get permission from your previous employers before including them though!

 

Last, but certainly not least, you should include copies of all your references and testimonials. It’s unlikely that a future employer will want to contact a temp job you did 10 years ago but you probably got a glowing reference and you should be proud of it.

 

What else would you include in a portfolio? Let us know!

 

 

What you aren’t expecting when living and working with children

Even if you’ve got experience with children, if you haven’t lived and worked with them full time, and you’re not a parent yourself, these may take you by surprise!

 

1. Bumps and bruises

 

It’s surprising how strong these little people are! Whether you’re playing a game, taking a trip to the park or changing a nappy, you’re susceptible to bashes, knocks, and bumps which means that you’re covered in bruises yourself (especially if you bruise easily). I’m always finding bruises and trying to remember where I got them – it could be from anything, the baby dropping a toy on your foot, or an accidental kick when pushing a child on the swings!

 

2. Sleep

 

We all know that not all children sleep through the night, especially when they’re young, but what surprised me was the amount of different things that can disturb the night. From bedwetting, to ‘I just can’t sleep’, night time feeds, illness and nightmares… And then they will be up early in the morning too!

 

3. All things slime

 

Who knew how much snot and dribble could come out of those little humans! If they’re a bit older, they’ll deal with a lot of this themselves, but for young children and babies, it’s a constant battle to wipe noses, change nappies, and clear up dribble!

 

4. Laundry

 

You might have heard about how much laundry a baby makes, but did you ever think that some of that would be yours? A jumper you may have once been able to wear a few times before a wash, now might not last a full day!

 

5. Creatures

 

If your charges are at school or nursery, it is likely that they will come into contact with all kinds of germs and parasites. Think headlice, worms and chicken pox. Sadly these things aren’t contained just to the child and will most likely be spread to you, which means nitcombing and medicine for you too! Yuk!

 

6. Getting attached

 

Even after all of that, you will grow to love the little monsters. They’ll make you smile, give you cuddles and do some very cute and funny things so if you take a holiday away, expect to miss them!

 

Thanos for sharing, Cate! If you have something you’d like to share just drop us a line on frances@nannyjob.co.uk

Au pair vs nanny

What is an au pair?

An au pair is a young person, usually aged 17-25, who comes to the UK with the aim of improving their English and/or experiencing life in another country. They can come from any country in the European union or certain other countries which are eligible for a Tier 5 Youth Mobility Scheme Visa, including Australia, Canada, Japan and New Zealand. They live with a family (there is no such thing as a live out au pair) and are provided with a bedroom, all meals and some pocket money in return for some light childcare and helping with household chores. They should be included in family activities such as days or meals out too.

What do they do?

Au pairs usually look after children aged 3+ outside school or nursery times, although they may work alongside a parent caring for younger children or do short periods of wraparound care. They can prepare simple meals, play with children, supervise homework (although they may not be able to help), take children to and from activities and do chores such as sweeping the floor, washing up or tidying up toys.

What can’t they do?

Au pairs are not suitable for full time care, especially of young children. A reliable au pair may be able to provide a few weeks of full time care in school holidays for additional pay or time off. They also don’t do heavy cleaning such as cleaning windows or bathrooms (except their own) or family laundry.

How much are they paid?

An au pair is usually paid £70-100 per week. If they are paid above the lower earnings limit you will need to register as an employer. You may also need to register as an employer if they get another job, for example a Saturday job. You will also be expected to provide some form of transport so they can get to English classes etc unless everything is within walking distance. In London this is usually an Oyster card, outside London it is more common for an au pair to be provided with a local bus pass or bicycle or be insured on a car.

 

VS

 

What is a nanny?

A nanny is a qualified or experienced childcarer who is able to take sole charge of children on a full or part time basis. They may be of any nationality as long as they have the right to work in the UK and any age from 18 to 70+. They can live in or live out and are paid a salary, from which tax and national insurance must be deducted by their employer.

What do they do?

A nanny will take care of everything to do with the children, from feeding and changing to providing educational activities, making food and bottles to children’s laundry and cleaning their bedrooms. Some nannies are also willing to batch cook meals to freeze for the children or the family or take on PA duties such as waiting in for parcels or repairmen and picking up dry cleaning. They will supervise and help with homework and music practice and may work overnight or at weekends in a proxy parent role.

What can’t they do?

There is virtually nothing a nanny can’t do, but there are limits to what most will be happy to do. Nannies are not housekeepers, they do not usually tidy up after parents or manage the house. They also can’t fly using an umbrella.

How much are they paid?

The 2013 nannytax salary survey showed that nanny ranges varied from £318 to £672 gross for a 50 hour week. Live in wages are typically lower than live out.

New qualifications for childcarers

On 1 September 2014 the standard qualifications for new learners within the childcare profession changed from the Certificate and Diploma for the Children and Young People’s Workdforce to the Early Years Educator Qualifications. Previous diplomas, including the BTEC, NNEB and DCE as well as the DCYPW, remain full and relevant and therefore suitable for nannies.

The new qualifications focus on the 0-5 age range, with some knowledge of the 5-7 age group, and require a Grade C pass in GCSE English and Maths. For the academic year 2014/2015 this will be an end of course, rather than an entry, requirement but in following years learners will be expected to obtain these before enrolling on the course if they are accessing funding.

Early Years Educator qualifications can be taken at a college or in a workplace, but the workplace needs to be registered and following the EYFS, meaning that nannies would need to undertake practical placements to complete the course. It will take 12-24 months to complete. The qualification is the same standard as A-levels and can be used to apply for university to study courses such as childhood and early years, primary teaching or nursing.

The criteria for the new EYE qualifications set out by the Government can be found here.

Getting your first nanny job

Landing that first, important nanny job takes more than a love of children. Whether you’ve already worked or trained in childcare or not, you’re going to be competing with experienced nannies so you need to present yourself as professionally as possible. Here are 5 tips to get you started:

 

Find out parents’ expectations…and meet them

Most parents want a nanny to have at least a DBS check and a paediatric First Aid certificate. A lot also want to see some kind of basic training which will allow their nanny to register with OFSTED so they can be paid with childcarer vouchers or under the new tax-free childcare scheme. Parents in your area might also want a nanny to have a driving license, especially if you’re outside a major town. If you see that parents are wanting a qualification and you don’t have one then think about putting your nannying plans on hold and going to college or taking on an apprenticeship in a nursery.

Get experience

It sounds obvious but all experience with children outside caring for your own/family’s/friends’ children helps, whether it’s helping at Brownies, swimming club or babysitting for your neighbour. Experience means references, and it also gives you lots of material to draw on at interview.

Talk to agencies

Nanny agencies may not be able to place you right away if you’ve never had a nanny job before but there’s always a chance they’ll get a mother’s help job or weekend shared charge role in and think of you. They’ll also be a valuable contact and may be able to give you some more specific pointers on how to get started.

Consider compromising

A highly paid, full time, standard hours, sole charge job with separate accommodation is unlikely to fall into your lap. Most first jobs involve compromising somewhere, but do it well and you’re in a great position to move on after a year or so. Work out what you’re happy to accept in terms of pay, hours, parental involvement and accommodation and you’re more likely to get your foot in the door.

Spread the word

Get your mum, your best friend, your college tutor, your barman and your driving instructor to help by asking round or mentioning that you’re interested in nannying or babysitting work. It’s even better if you know any nannies (and you can always ask to shadow them) because they’re well placed to hear of nannies who are leaving their jobs or families who might be on the hunt!

 

Above all stay positive and don’t give up – your persistence and perseverance will pay off. Good things come to those who wait!

New additions to the family

Is keeping your nanny during maternity leave a luxury or an essential? Unless you’re going back to work very soon after the birth, most people would say it’s a luxury and one that they would struggle to afford. But chances are you’re going to want your nanny back when you go back to work since she’s put in time bonding with your older child(ren) and knows your house, your area, your routines and your preferences. So how do you deal with this?

The legal situation is that your nanny has a job under their original terms and conditions until you make them redundant. So they will be expecting to stay on doing their usual hours and receiving their usual pay during your maternity leave. There are big advantages to keeping your nanny – you know that you will have time to rest and focus on your newborn, your older children won’t have their routine disrupted and you have someone that you know and trust who can care for the new arrival while you spend time with your other children – but we know that the cost can make the impractical.

In this case you need to renegotiate your nanny’s terms of employment. You might want to keep them on part time, or investigate the possibility of a nanny share based at someone else’s house, but it’s vital to discuss this early on with your nanny. You might find that they’re happy to take a break for a few months to go and do a ski or summer season abroad but have a secure job to come back to, or that they’re happy to reduce their hours as long as they can find another job. You may equally find that they’re just expecting things to carry on as normal. As awkward as it might feel to have this conversation the sooner you get this out in the open the better. She will be feeling just as unsure about her future. Hopefully your nanny will respect your timescale and if you want her to commit to staying until after the birth so she can care for your older children while you’re in hospital then make that clear from the start, and consider offering a bonus to tempt her away from any offers that require an earlier start.

Remember that making your nanny redundant at the start of your maternity leave, while it will save your money in the short term, means that you are committing yourself to finding a new nanny at the end of your maternity leave which is a substantial investment of time and money at a point when you want to be making the most of your time with your children.

All the best for the rest of your pregnancy!

Surviving emergency childcare

It happens to everyone at some point. Sick child, sick childminder or nanny, unexpected business trip, one child in hospital and siblings not allowed in or your carefully prepared backup plan for nursery closure has fallen through. You need emergency childcare. Apart from the logistics of sourcing a temporary nanny, emergency childminder or last minute nursery place there are a few things to consider. You want to make the handover as smooth and stressfree as possible for you, your temporary childcare and above all your child.

 

It happens to everyone at some point. Sick child, sick childminder or nanny, unexpected business trip, one child in hospital and siblings not allowed in or your carefully prepared backup plan for nursery closure has fallen through. You need emergency childcare. Apart from the logistics of sourcing a temporary nanny, emergency childminder or last minute nursery place there are a few things to consider. You want to make the handover as smooth and stress-free as possible for you, your temporary childcare and above all your child

 

There are many ways to find emergency childcare, via an agency or searching for temporary nannies with availability. It’s best to maximise your chances by following as many leads as possible. Once you’ve found someone don’t be tempted to skip steps – ask for at least 2 references and either request scans of their checks and qualifications or get them to bring them along so you can see for yourself before they start work.

Prepare your child as much as possible for the change to his routine by talking about the new childcare and highlighting the advantages and similarities. Reassure them that this isn’t a permanent change to their routine and they will be able to return to normal afterwards. A special comforter, blanket or cuddly toy, even if usually reserved for bedtimes, may help your child deal with the transition.

Leave a much detail as possible for your new nanny or childminder concerning your child’s routine and favourite foods and activities and, if you have chosen an emergency nanny, your house.An experienced temporary nanny will be used to parachuting in and getting on with it but it’s better to have too much detail than none at all. After all if everything is going well they may not need to refer to your speedily put together manual but should they need to know something it will make their life, and yours, a lot easier if they can just scan through to find what they need to know.

Where possible ensure sufficient time for a handover but don’t drag it out for too long. It’s hard leaving your child with someone she and you don’t know but it can be very confusing if you’ve explained that the emergency nanny or childminder is going to look after her and then you don’t leave. Tell the emergency childcarer to call you if there are any problems or your child doesn’t settle, and leave as many numbers as possible for you and your partner so you can be reached easily.

Discuss payment beforehand. There’s nothing worse than turning up at the end of the day with an empty purse to find that they are expecting cash. There’s nothing illegal about paying in cash, in fact many childcarers who take short-notice, short-term jobs prefer it as it means they know they’ve been paid. Be aware that paying in cash doesn’t necessarily mean you don’t have to deduct tax and National Insurance or a temporary nanny; some are self-employed but if they’re there for more than a few days they may be expecting you to act as their employer. If you already employ a nanny and use a payroll agency then they should be able to help you.

Prepare for emergencies by leaving a letter of consent for medical treatment. It would be exceptionally bad luck to face a trip to A&E on top of your childcare crisis but these things can happen and it’s safer to be prepared.

Finally, give yourself permission to make the day as easy as possible. The housework can wait, dinner can be the freezer’s finest or a takeaway, take a taxi – surviving emergency childcare is tough enough without extra work.

Hopefully you and your child will come through smiling, and even asking for your temporary nanny to come back!

 

Preparing for interview

A lot rides on a nanny job interview so it’s worth taking the time to prepare it well. Here are ten tips to help you ace that all-important meeting before you even step in the door.

 

1. Plan your route – as soon as you have a place and a time work out how long it will take you to get there and the most reliable route. You don’t want to get lost on the big day so if it’s an area you don’t know it might be worth doing a dry run.

2. Prep your portfolio – make sure you have all the certificates and references you need in one place, as well as any example routines or activities you want to show the parents. Most parents will also ask to see proof of identity and address so have those handy too.

3. Scout out the area – if you don’t know the area then have a look on the internet for local activities and amenities. This will also give you a feel for whether you want to work there or not.

4. List your questions for them – our twenty questions to ask at interview are a good start but if there’s anything particular about the position you want to know be sure to write it down so you remember to ask.

5. Refresh your knowledge – it’s always a good idea to read up on the next developmental stages for your future charges before interview, especially if you haven’t worked with that age group for a while. If it’s an interview with a baby familiarise yourself with the latest weaning guidelines and for a toddler remind yourself about different behaviour management strategies and potty training.

6. Pick your outfit – what to wear for a nanny interview could be a whole separate blog post but your keywords should be comfortable yet smart. You want to create a good impression but still be able to get down on the floor and play if you meet the children.

7. Leave early -it’s better to arrive 20 minutes early and wait in the car or have a coffee than be in a big rush or, worse, late.

8. Go over the details – it creates a good impression if you have the information you’ve been given at your fingertips so you’re able to greet your future boss by names as they open the door and are prepared

9. Scrub up – just before you ring the bell check yourself in the mirror and get rid of any smudges, stains or stray hairs. Its worth keeping a pack of baby wipes in your bag to deal with any last minute emergencies.

10. Shake hands and smile – when the door is opened be smiling and friendly, shake hands confidently and step inside!