Job title: Travelling Housekeeping Manager
Location: Mayfair, London
Salary: £60,000 - 65,000 per annum
Work Schedule: 5 days per week, including occasional weekends
Accommodation: Live-out
Reporting to: Estate Manager
Start Date: ASAP

Overview

We are seeking an experienced and highly professional Travelling Housekeeping Manager to manage a team of Housekeepers in a prestigious UHNW residence in Mayfair. This senior role offers the opportunity to lead a housekeeping team (3 members), ensure the smooth operation of a luxury home, and maintain the highest standards of cleanliness, organisation, and presentation.
The ideal candidate is a strong manager, an expert housekeeper, and fluent in written and spoken English, ensuring clear communication with the principals.

Key Responsibilities

- Oversee the day-to-day housekeeping operations of the London residence and additional international properties.
- Maintain the highest standards of cleanliness, presentation, and organisation throughout all areas of the home.
- Implement and monitor detailed housekeeping SOPs to ensure consistency across all locations.
- Conduct regular inspections to ensure standards are consistently met and exceeded.
- Manage, lead, and motivate a team of housekeepers operating on a 7-day rota.
- Prepare and maintain weekly and monthly staff schedules, rotas, and holiday planners.
- Oversee recruitment, onboarding, and ongoing training of housekeeping staff.
- Carry out performance reviews and provide continuous development and mentoring.
- Coordinate deep cleaning schedules, seasonal rotations, and special projects.
- Manage departmental budgets and oversee the purchasing of cleaning supplies, linens, and household items.
- Maintain accurate inventory of household stock, linens, uniforms, and cleaning equipment.
- Ensure appropriate staffing levels across all residences, including planning for travel and temporary cover.
- Travel with the principals as required to ensure seamless housekeeping operations across residences.
- Prepare properties in advance of arrivals, ensuring full readiness and presentation.
- Work alongside local staff and external contractors in overseas properties.
- Oversee all laundry operations, ensuring correct handling of delicate and high-value garments.
- Implement best practices for garment care, storage, and wardrobe organisation in coordination with the Wardrobe Manager
- Be present for in-house private tailoring fittings in the absence of the Wardrobe Manager.
- Ensure full compliance with health and safety standards.
- Maintain safe use and storage of cleaning chemicals and equipment.
- Uphold strict hygiene protocols across all areas.
- Work closely with the Estate Manager and other department heads.
- Liaise with principals to understand preferences and maintain personalised standards.

Candidate Requirements

- Proven experience as a Housekeeping Manager within a UHNW private household or luxury hospitality environment.
- Has the ability to compile daily task lists on text groups and monthly schedules
- Word as well as vacation planning for the team per calendar year.
- Ability to communicate clearly and accurately at management level
- Shows the ability to prioritise tasks daily, weekly, monthly.
- Ensures the team follow instruction and follows up with set tasks
- Strong leadership and team management skills across a 7-day operational structure.
- Exceptional attention to detail and organisational ability.
- Discreet, professional, and service-oriented approach.
- Flexible, with the ability to work at weekends through the year, and willing to travel internationally at short notice.
- Strong knowledge of luxury fabrics, finishes, and specialist cleaning techniques.
- Ability to manage multiple properties and priorities simultaneously.