Meet the agency: Nannies Inc

This month meet Emma, London nanny consultant at Nannies Inc, one of the biggest London agencies placing nannies in London, throughout the UK and internationally.

How long has your agency been established?

Nannies Incorporated has been established since 1989 and we are very proud that 26 years later we are the trusted nanny agency in London and worldwide. Many of our clients, maternity nurses and nannies have been loyal to us and keep using our services over and over again. We pride ourselves on our caring relationships with candidates and clients and are always on the lookout for new experienced candidates.

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Spotlight on qualifications

Although nannies do not have to be qualified, studying for a qualification shows commitment to a career in childcare and proves that a nanny has knowledge of good professional practice with a range of ages. There are many different qualifications that a nanny may have, and these are offered at different levels which correspond to the difficulty of the qualification, not the number of hours taken to achieve it. Here are the most common qualifications for nannies, including the new Early Years Educator courses which started this autumn. You can find more details on these and other qualifications on here.

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Spotlight on Holidays

As employees nannies are entitled to paid holiday and the amount is specified in the contract. It can be expressed as weeks, days or hours depending on the nanny’s employment pattern – see here for more.

Previously the norm was to give 4 weeks plus Bank Holidays, but recently the trend has been to state 5.6 weeks (28 days) including Bank Holidays, which usually works out to the same amount but fairer to part-time workers who may not be actively working on Bank Holidays but are still entitled to the same proportion of holiday as full-time employees. Holiday in a nanny share can be complicated to arrange but it’s important that the nanny gets their full holiday entitlement so both families must communicate clearly.

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Breastfeeding and childcare

That breastfeeding is the optimal start for children is unquestioned, but there is little support for mothers who want to continue breastfeeding and put their babies in childcare. The default assumption is that mothers will have introduced a bottle, and often formula, in preparation for their return to work. In reality, there are many things that childcarers can do to facilitate the breastfeeding relationship.

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Spotlight on probationary periods

Most contracts have a probationary period, a time with a reduced notice period that allows both parties to decide whether the arrangement works for them. The length can be anywhere from 1 to 6 months, and the notice due on either side is usually just a week.

Think carefully about how long the probationary period needs to be. A probationary period that is too short doesn’t allow a thorough evaluation of how things are going, and if there are still bumps after a month (which is fairly normal) the pressure to make a decision may mean cutting short a relationship that could have worked well, and recruiting a new nanny. On the flip side a long probationary period can be unattractive although it gives more flexibility to let a nanny go if things aren’t working out. In general, though, it’s better to have a shorter probationary period that can be extended following a performance review. A nanny can also ask for the probationary period to be extended, although this is very rare.

While it’s always important for nannies and employers to communicate with each other, the probationary period is a time for regular, fairly structured feedback, and most nannies expect to told how things are going so they can adjust if needed in the early days. Positive feedback is just as important as constructive criticism, but issues which aren’t dealt with at the beginning can turn out to be deal-breakers further down the line.

If at the end of the probationary period nanny or family decide it’s not working out that isn’t necessarily a negative reflection on either side. It just means that in this case it wasn’t a good fit for reasons that weren’t clear at interview. Unless notice was given for disciplinary reasons it’s best to agree a reference and move on.

Spotlight on References

Taking up references on a nanny is a vital part of the recruitment process. Parents should always telephone the contacts provided themselves, rather than relying on a third party to do it for them, especially after the tragedy that led to a lawsuit being filed against an American website supposedly offering a reference checking service. References allow previous employers to share their experience of employing a particular nanny and can help you discover both their strengths and the potential pitfalls.

Try to find a time when and the person you are talking to will be free from interruptions. Prepare your questions in advance and pay attention to both what they say and their tone of voice. If you sense that they are hesitating or might be hiding something that could be a bad sign. Keep your questions open ended and allow the other person space to reply in their own time.

Remember to ask questions that are specific to your situation. If you need a nanny to do overnight care then ask whether this what part of their previous job and how they coped. Written references will seldom give you all the details that you need, another reason why a personal conversation with ex-employers is so important.
At the end of your nanny’s time with you don’t forget to write them a reference of your own!

Please note that we at Nannyjob.co.uk do not at any point check the identity or references of jobseekers and advise you to double check references which have been taken up by a nanny agency on your behalf.

Spotlight on Christmas – gift or bonus?

Most people like to give their nanny a token of appreciation over the festive season. This can range from a bottle of wine or basket of toiletries to a week’s wage as a bonus. When deciding what to give your nanny there are two important things to consider –the budget for this gift and future gifts, and tax.

Any kind of cash bonus is taxable. It needs to be declared to HMRC and appear on the payslip, along with the tax and NI deductions. This is worth bearing in mind if the intention is to give a nanny an amount other than their weekly wage, as adding £100 will not translate to giving them an extra £100 spending money. Even if the bonus is in the form of cash or a cheque inside their Christmas card tax and NI still need to be paid on the value of it. Vouchers are also treated as cash.

Some employers find cash impersonal, although it is a safe option, and prefer to give a gift. Some gifts are taxable, particularly if they can be resold, but others are exempt as they are considered a trivial benefit. Seek advice from a payroll agency or by calling the HMRC employer helpline, then request confirmation in writing from your local employment office.

Above all remember that gift-giving should be a pleasure, not a chore (remember this when buying for Aunt Mabel too), and it is far worse to not give anything than get it wrong, particularly if you keep the receipt!

Spotlight on NWOCs (nannies with own children)

Gone are the days when nannies stayed with families until they were old and grey, forfeiting families of their own, and for many families gone are the days when they could comfortably afford to have a stay at home parent. Nannies are understandably reluctant to pay someone else to do what they are qualified to do, so look for nanny jobs where families are happy for them to bring their own child along.

There are many advantages to this kind of arrangement for employers. A nanny who can bring their own child may be happy to accept odd hours such as before and after school and full time in the holidays, enabling them to balance time along with their child and earning a wage. A nanny whose child is the same age as her charges provides a playmate, which can be particularly valuable for only children and appreciated by parents who would like their child to be around other children but for whatever reason don’t want out of home care. Finally nannies who are allowed to bring their own child are often doubly motivated to provide stimulating activities and promote good social skills, as it benefits their child too. If you get the logistics right it can be a very stable arrangement, which reduces the time you spend worrying about childcare.

There are downsides: you may need extra equipment such as a double buggy or extra high chair, it’s an extra cost to feed another child, if nanny’s child is younger you may need to keep baby-proofing for longer and there’s added potential for bugs and breakages. Your children also won’t be the full focus of your nanny, even if she puts her own child second most of the time. To compensate for this many nannies who want to bring their on children are happy to accept a reduced rate of pay, meaning you can have an experienced nanny for less.

Having a nanny bring their own child can be a really positive and beneficial arrangement all round. The important thing is to make sure that everyone is a good fit – parenting styles and boundaries need to be aligned from the get go – but a good match can last for years.

Spotlight on Compassionate Leave

Recently we have received a couple of questions on our Facebook page from nannies who have sadly been bereaved and wanted to know what their rights were and what was normal for employers to offer.

As employees nannies are entitled to time off for dependants, which is unpaid, and exists to enable them to deal with emergencies such as arranging or going to funerals. Any member of their immediate family or someone living in their household is a dependant, but this can also extend to anyone who relies on your nanny for help in emergencies.

It is rare for nanny contracts to have a section which deals specifically with compassionate leave, although employment experts say that mentioning bereavement leave specifically in contracts has a positive impact on employer-employee relationships. In the absence of contractual arrangements paid time off is at the employer’s discretion, and you are expected to be reasonable and consistent in your handling of bereavement. Although paid time off will be appreciated as it removes concerns over finances from the equation it is more important to be sensitive and understanding to your nanny’s needs.

Time off around the death is of course only one aspect of bereavement. Grief can have a profound impact and significantly affect a nanny’s ability to do their job. A nanny who is suffering from grief may visit their GP and be signed off work. This is treated as normal sick leave and not compassionate leave. ACAS produce a comprehensive guide for employers on dealing with bereavement at work if you require further guidance.